A practical IT partner for SMEs
Ether IT Support was built to deliver clear, dependable IT support to businesses that need results rather than complexity. We are based in Bishop Auckland and work with organisations throughout County Durham, the wider North East and across the UK through remote-first service delivery.
The business is built on 6+ years of infrastructure engineering experience across enterprise and security-focused environments. Ether exists to bring that same disciplined, security-first approach to growing businesses in a way that stays practical, clear, and easy to work with day to day.
Our service model is designed around speed, communication and prevention. Remote support resolves most faults quickly. Proactive checks reduce repeat incidents. On selected plans, onsite support is available for physical tasks that cannot be solved remotely.
Ether is positioned as a single delivery partner across managed IT, business networking, domain and DNS control, website delivery, and optional AI add-ons. This keeps ownership clear and helps businesses avoid fragmented suppliers for core digital operations.
How we work
- Clear scope and plain-language communication.
- Practical security and resilience improvements.
- Consistent support for cloud, endpoints and users.
We support business owners, operations leads and internal teams who need confident technical coverage and clear accountability.