Local accountability
One local base in Bishop Auckland, with straightforward ownership from first ticket through to resolution.
IT support in County Durham
Ether IT Support is based in Bishop Auckland. We support organisations across County Durham with remote-first IT support and offer onsite assistance within our North East radius on selected plans.
Remote-first response
Most daily issues are resolved quickly through secure remote support, reducing operational disruption.
Onsite by plan
Where physical work is needed, selected plans include onsite support in the North East service radius.
Common support priorities across County Durham
- Stable cloud access for hybrid and office-based teams.
- Faster fault resolution without waiting for travel slots.
- Practical cyber hygiene and backup confidence.
- Clear support plans with predictable response expectations.
Start with our services overview, compare support plans, or speak to us via contact for tailored advice.
Town coverage across County Durham and nearby
Each town page includes local context, practical FAQs and direct links to services and plan options.
Bishop Auckland
IT support for Bishop Auckland businesses with remote-first response and optional onsite coverage.
View Bishop Auckland support pageDurham
Managed and remote IT support for businesses operating in Durham and surrounding areas.
View Durham support pageDarlington
Remote-first IT support and proactive IT management for Darlington businesses.
View Darlington support pageNewton Aycliffe
Practical IT support for Newton Aycliffe organisations needing reliable response and clear guidance.
View Newton Aycliffe support pageSpennymoor
Dependable IT support for Spennymoor teams using cloud systems and hybrid work.
View Spennymoor support pageConsett
Remote and managed IT support tailored for Consett businesses and growing teams.
View Consett support pageChester-le-Street
Business IT support for Chester-le-Street with secure remote response and clear SLAs.
View Chester-le-Street support pageHartlepool
Remote-first IT support for Hartlepool organisations requiring resilient day-to-day operations.
View Hartlepool support pageStockton-on-Tees
Scalable IT support for Stockton-on-Tees businesses with remote-first service and strategic guidance.
View Stockton-on-Tees support pageSunderland
Remote-first IT support for Sunderland teams with optional onsite support on selected plans.
View Sunderland support pageCounty Durham support FAQs
No. Ether IT Support is based in Bishop Auckland and supports businesses across the UK through remote-first delivery, with onsite availability in the North East on selected plans.
For most day-to-day issues, yes. Remote response typically resolves faults faster. Physical visits are reserved for tasks that genuinely require onsite work.
Most clients start with a short discovery call, then move into a clear support plan with defined response expectations and onboarding steps.